The Relationship between Social Interaction in Organizations and Knowledge Management System Success

نویسنده

  • Anthony Delmonte
چکیده

This study was conducted as a dissertation for the degree of Doctor of Business Administration. The purpose of the study was to expand the base of knowledge in the area of knowledge management, and empirically test the relationship between social interaction within an organization and knowledge management system success. Two aspects of social interaction were measured: interdepartmental connectivity, and interdepartmental conflict. The results of the study indicate that there is a significant relationship between both factors and the success of knowledge management system implementations.

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تاریخ انتشار 2003